Application Sheet
Vitals Access
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Offer Electronic Vital Record Requests to Your Constituents

With Tyler's Vitals Access, your constituents can electronically request copies of birth, death, and marriage records with ease, have visibility into the status of the request, and ultimately receive copies of these crucial vital records faster. Your staff can see all vital record requests in one place and instantly know their status. Payment processing and identity verification are integrated in the solution and can be handled by the county during the submission process.

  • Save time

  • Reduce operating costs

  • Lessen dependency on paper

  • Minimize the lines in your office

  • Become more accessible to constituents

Improve Efficiencies and Reduce Costs

Transform the efficiency and productivity of your office by implementing streamlined electronic vital record request processes.

  • See all vital record requests in one place and instantly know their status.
  • Communicate seamlessly to your constituents on their vital record request status. 
  • Utilize the portal’s integrated identity verification capabilities to comply with statutes and protect your constituents’ identities.
  • Reduce the time it takes to process requests.

Secure, Real-Time Payment Processing

Simplify your payments processing with Payments, Tyler's fully integrated and secure cloud-based payment solution. 

  • Constituents can use any device to easily pay their recording fees with Apple Pay®, credit cards (such as Amex®), and e-checks.
  • Utilize batch reconciliation to simplify your daily processes.
  • View real-time payment processing with updates to payer account balances immediately.

Change the Way You Interact With the Public

Vitals Access allows your constituents to:

  • Request vital records through a web portal accessible anywhere with internet access.
  • Easily navigate and complete the vital record request process online.
  • View real-time notifications on the status of their requests.
  • Request expedited shipping for their records. The shipping labels are then created automatically for your county.
  • Submit payments securely through the integrated payment solution.

Enhance Security

With enhanced security measures in place, you can rest assured the integrity of requests submitted electronically will not come into question.

  • Documents are tracked along each step of the recording process, just like if they were submitted in person.
  • The integrated payment solution is compliant with PCI/PA-DSS, making it reliable and secure.
  • To address the requirements of your state, there are two levels of identity verification available, IAL2 Compliance and KBA-R Compliance.
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Other Tools to Meet Unique Recording Challenges

Access today’s latest technology for land and records management that will help you tackle the toughest challenges you face in your busy, budget-strapped recording office.

Want more information?

Download the Enterprise Records Management overview brochure to learn more.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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See Other Ways Enterprise Records Management Can Make You More Efficient

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

More About Connected Communities