Low-code Application Development for Case Management

Your Processes Your Way

At every level, the work of government requires the collection, tracking, and sharing of data — but no two government agencies or departments work exactly alike. Our Application Platform allows you to develop and deploy case management and business process management applications that specifically follow your processes and meet your needs.

  • Focuses on the information that must be captured, using a data-first approach

  • Simplifies development with one environment for business and IT

  • Offers superior extensibility, interoperability, and portability

  • Extends functionality with fully integrated modules including mobility and file management

  • Conforms to your specific workflows through fully configurable Application Accelerators or Agile development

  • Provides unparalleled flexibility through platform independent, open architecture

  • Meets your deployment needs with various secure hosting options

Low-Code Application Development for Government

Tyler's Application Platform is the only low-code application development platform for case management that is purpose-built for the public sector. It takes a data-first approach to building systems — meaning it is driven by your expert knowledge of what information needs to be captured and modeled at every stage of a case or program.

  • Developers and users gain fine grain control over the configuration, upgrade path, and user experience associated with the applications and products they are building.
  • All the data elements required by stakeholders, as well as policy modeling, are taken into account along with the main types of cases and projects to be handled.
  • The data-first development approach is easier, more inclusive, and more transparent than older approaches such as BPM or waterfall.

Document Management, Mobile, Analytics, and More

Our Application Platform modules are completely integrated, full-featured solutions. They provide advanced enterprise capabilities so your users can make the most of your organization’s data, wherever they are.

  • Document Management module lets users store, retrieve, and preview documents, presentations, and spreadsheets as well as images, video, and audio.
  • Mobile module can retrieve and capture data and documents from any mobile device.
  • Analytics module gives workers accurate information in clear, visual formats so they can make better decisions.
  • Access module gives external users access to selected aspects of the system.
  • Direct Scan module scans and saves paper documents, faxes, and emails directly to the system.
  • Customizable help module enables organizations to deliver self-help and ongoing training.

Choose the Implementation Approach That Works for You

Our Application Platform can be configured in a fraction of the time and at a lower cost required for custom software development or traditional BPM implementations.

  • Application Accelerators have best practices, business rules, and terminology built right in, on average satisfying 80% of an organization’s requirements out of the box.
  • There are more than 20 Application Accelerators available for different types of agencies and processes.
  • The Agile approach speeds time to ROI for clients who want to start from scratch or to replicate existing systems.

Federally Accredited and Secure

Because every agency’s needs are different, Tyler's Application Platform has been architected so it can be hosted in the way that makes sense for you.

  • Hosting options: on the cloud, a hybrid approach, or on-premises
  • Available to federal agencies under FedRAMPSM via Platform as a Service (PaaS) and Software as a Service (SaaS) models
  • Accredited and Secure with C&A’s based on NIST 800-53, DIACAP, and DCID 6/3.

For additional flexibility, clients can also choose third-party hosting through providers such as Microsoft® Azure and Amazon Web Services (AWS). Because the team behind the Application Platform has achieved AWS Advanced Technology Partner status, clients and partners can access additional tools and options for configuring Tyler-based applications to meet their specific needs.

Want more information?

Download the brochure and read how our Application Platform puts control and transformational power in your hands.

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Have questions?

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At Tyler, we imagine a world where all city, county, and regional government services are connected
within a healthy digital infrastructure. Connecting data, processes, and people make communities
safer, smarter, and more responsive to the needs of residents.

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