Client Success
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Deliver Fast and Fair Online Dispute Resolution

Tyler's Online Dispute Resolution leads parties step-by-step through an online process to resolve disputes as quickly as possible. Get out-of-the-box resolution flows and automatically resolve the most common — and historically time-consuming — disputes (e.g., debt, landlord/tenant, small claims, and even child custody and other complex case types).

  • Built-in, persistent chat available for the life of the dispute; no more restarting conversations

  • Document and email templates easily customizable

  • Pre-built resolution flows make for effortless court set up

  • Support for mediation and evaluation so you can have neutral parties facilitate or decide an issue

  • Out-of-the-box resolution flows for the most common and time-consuming disputes — debt, landlord/tenant, small claims, divorce, custody, etc.

  • Real-time dashboards, pre-configured reports, and data export options help you stay on top of your caseload

Online Dispute Resolution — An Introduction

For an idea of how Online Dispute Resolution can expand access to justice, watch this short video.

Online Dispute Resolution

Help People Resolve Disputes

Get all the functionality, workflows, and communications tools necessary to build any kind of resolution, from simple debt disputes to complex family and custody cases.

  • Diagnose the issue by gathering relevant information
  • Enable an online negotiation between the parties
  • Provide access to mediation if needed
  • Refer the case for an evaluation

Want more information?

Download the Online Dispute Resolution brochure to learn more.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Travis County Uses ODR to Fight Traffic on the Roads and in the Court

Since implementing the pilot of Online Dispute Resolution in Travis County Justice of the Peace Precinct 2, Slagle said ODR has forever transformed the way the court manages small claims cases.

Tyler Knows ODR

Creating safer communities and a more just society.

From dispatch to disposition, Tyler Alliance connects data and processes between public safety and criminal justice departments, agencies, and jurisdictions. By breaking through the silos, Tyler Alliance is improving safety, responsiveness, efficiency, and the administration of and access to justice.

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