Intelligent Payments and Collections

Convenient, secure, and flexible. Tyler's Cashiering software is an integrated cashiering solution for local government and public administration organizations.

Standardize your collection process and create a single point of entry for payments.

  • Configurable payment and collection options

  • Monitor real-time balances across cashier batches and departments

  • Stay up-to-date with industry security standards

Cashiering Users Include

Improves Citizen Service

Accepting payments from constituents can be a challenge if you don’t have a software solution that is both flexible and intuitive to use.

  • Citizens can easily make full or partial payments, and payments on multiple bills in a single transaction
  • Citizens can make payments using a combination of credits cards, checks, or cash and receive a single receipt
  • You can integrate Tyler solutions and provide real-time access to balances across multiple applications and departments  from business licenses and property taxes to utilities and fines

Provides Secure Payment Processing

Tyler's Cashiering stands alone from other Tyler applications and does not store billing and customer data. Instead, each integrated receivable system maintains its own billing and customer databases — information from which is served up on demand to Cashiering as an invoice and presented for payment.

Cashiering requests billing information, customer details, amounts due, and line item charges from a variety of billing sources and confirms payments in real time via secured web services. Other essential security features include:

  • PCI/PA-DSS security standards and Image Cash Letter (Check 21) compliance
  • Chip card (EMV) hardware meets all POS best practices via approved gateway providers
  • Cash drawer limits access and maximum amount cash on hand through security controls
  • User permissions control data access, activity levels, transaction processing, and more
  • Ensures gateway approval through integrated credit card authorization prior to completion of transaction

Supports Efficient Workflow

Designed to meet the specific needs of the public sector, you can set up payment types to provide a customized collection experience for each type of payment your agency accepts. A seamless interface exists even when payment types represent items from multiple subsystems. Other features include:

  • Configurable support for payments in full, partial payments, and overpayments 
  • All types of tender and combinations processed
  • Compatible with most existing hardware such as convenient OCR and handheld bar code scanners
  • Supports point of sale (POS) and batch mail processing modes of transaction entry
  • Keeps running batch totals for number of transactions, payments, and tenders
  • Reduces the number of keystrokes and mouse clicks per transaction
  • Provides detailed and summary batch reporting for transactions, payments, and tenders

Want more information?

Download the Cashiering product sheet to learn how Cashiering can help you centralize your revenue collections.

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Have questions?

Contact us today. We are here to answer your questions and help you find the right solution.

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Painting the vision of fully connected communities.

At Tyler, we imagine a world where all city, county, and regional government services are connected within a healthy digital infrastructure. Connecting data, processes, and people makes communities safer, smarter, and more responsive to the needs of residents.

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